The Customer is fully responsible for keeping the files and data of the website. Dimofinf is not responsible anyway for any missing data; noting that Dimofinf provides weekly backup only for the unlimited plan and this backup is automatically renewing the files every week without any guarantees for the files safety, where they are copied in their original position in the client's account. Otherwise, databases are backed up daily, weekly and monthly.
Scheduling backup for files:
Files are backed up on Tuesday and Friday of each week with (6) restore points.
Note: The files with the following formulas are excluded from the backup:
mp3, mp4, zip, rar, tar.gz, gz, wmv, wma, flv, rm, log, avi, wav, 3gp, mpeg, rmvb, mid, midi, amr
Scheduling backup for databases:
- Internal backup (daily, weekly and monthly).
- External backup every six hours by DimofinfBS in the following times (4 AM, 10 AM, 4 PM, 10 PM).
- Weekly external backup (on Monday) by DimofinfBS with (2) restore points.