Articles

If I reserve a backup server and add (mysql add-on) license, could I copy the databases of more than one server?

  Unfortunately you can’t; because each license is working on only one server and can’t be used...

What is Bare-Metal Restore?

BMR stands for Bare-metal restore which means the full recovery, it’s one of the most important...

Can I exclude some files from being backed up?

Yes, of course. You can exclude some files from being backed up inside each restore point....

Can I upgrade the server resources to include more servers?

You can request an upgrade for (bandwidth, RAM, hard disk and the number of Client Licenses)...

Can the service be linked to an application using API?

  DimofinfBS is provided with API by which you can link the service to any application you have....

Can the websites hosted on the server control the backup?

In case of providing control panels such as (cPanel, Plesk, etc.) for your customers, they can...

Does this service consume a large amount of bandwidth?

  Consumption depends on the data amount that is copied at the first time, but at the subsequent...

How can I download a backup?

Login to the control panel. Review restore points. Choose the file to be restored by...

How can I login to the backup panel?

you can login to the backup control panel through the browser, by following these steps: Type...

How can I restore a backup of databases?

You can restore a backup of databases if you activate (MySQL Addon), or if you take a backup from...

How many servers that I can backup?

  When you subscribe to backup server plans of DimofinfBS, you have to buy DimofinfBS Client...

My server has been hacked, can the hacker access the backup?

No, the hacker will only be able to access it through the data of the backup panel administrator....

My server is not reserved from Dimofinf, can I use this service?

  No, you can’t, but you have to reserve the server from Dimofinf to be prepared as a backup...

What are the Restore Points?

Do not you ever need a copy backed to the day before when you schedule the daily backup? The...

What are the requirements for activating the service on the servers that will be backed up?

  The partition to be backed up must be within (Partition Table) group not on the root...

What are the supported control panels?

DimofinfBS supports the most popular control panels such as Plesk and cPanel; this enables the...

What are the supported operating systems?

DimofinfBS system works in a method of the server - client programs, so it’s able to support many...

What does your support include?

Installing or uninstalling the client’s program, and setting the server to suit his/her...

Will the usage of server resources be high during preparing a backup?

No, especially in the case of uncompressed backup; but in the case of the compressed backup, the...

كيف يمكنني إسترجاع باك اب للملفات .؟

فضلا زيارة الرابط التالي وهو يحتوي على شرح مصور لكيفية إسترجاع باك اب للملفات...

كيف يمكنني إضافة سيرفر ﻷخذ باك اب له؟

يرجى مراسلة قسم الإستضافة أولا ببيانات السيرفر المراد أخذ باك اب له وذلك ليتم تركيب برنامج...

كيف يمكنني جدولة باك اب .؟

يمكنك جدولة باك اب عن طريق إنشاء Policy ، فضلا زيارة الرابط أدناه وهو يحتوي على شرح مصور...