General Introduction to Tickets and for What they are used

Tickets system is the one widely used by large companies to serve their customers. Its aim is to make the contact between customers and the company staff easy and simple without any cost or any difficulties. So that, Dimofinf provides this system to help its valued customers and visitors to contact us.

 

The tickets system is used for the following:

  • Replying to all inquiries about the services and products.
  • Providing full and complete answers about the customer account, invoices, and all provided services. 
  • Providing technical support services, maintenance, and guarantee for Dimofinf CMS.
  • Solving any problems related to hosting service, whether the customer has (Shared Hosting, Dedicated Servers, or Cloud Servers ).

Tickets departments are divided into:

 

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