Special Offers
Live Help
Skype us
Our Facebook page
Follow Us On Twitter
Our Youtube Channel
Blog


 Client Area

Email Address:

Password:

 Remember Me

Forgotten Your Password?

Subscribe now in Dimofinf Mobile and enjoy the wide range of premium services. At a very small price, you will receive our SMS text messages wherever you are! More



Following is a list with the most common questions and their answers. They are classified in a way that makes the information you search more accessible and easy to find. If you still do not find what you are looking for, please contact our customer service department .






 FAQ for Cloud Rendering service

What is the cloud rendering service?

Cloud rendering is a service that aims to take the concept of graphics rendering to a whole new and different horizon using new and powerful methods which depend on the distinctive environment of excellent features and fast devices Dimofinf possesses.
This service mainly works on providing a ready and inclusive environment that is used in rendering operations thus offering higher speed and performance for users such as (individuals - students - companies).
Cloud rendering is considered as an ideal solution for those who are looking for devices with strong features and less rendering time without depending on personal or other costly devices.

What are the advantages of the service provided by Dimofinf?

- Strong servers
Dimofinf works on providing several servers with different and strong specifications which are also regularly updated in accordance with the latest technologies as these servers are constantly checked and enhanced. We also took into account that all our servers would be within information centers that enjoy a strong communications network, in addition to, a safe and stable environment according to global standards.
- Speedy performance
All software and hardware used in building the service infrastructure have been chosen accurately to achieve highest standards of performance. Virtualization technology is also used in the true sense of the word so that each client would be completely separated from other clients.
- Time
Using Dimofinf servers, you can save countless hours you spend waiting for your projects to be rendered. As our servers which you can build are based on your requirements, work according to standards higher than those needed for the different designing programs.
- No more waiting
Dimofinf offers you the choice of the suitable time and date for activating the service based on your preference, unlike other service providers who don't set clear times for activating the service, depend on reservation priority and favor clients with VIP memberships by executing their projects prior to other users.
- Control
Unlike many other service providers, Dimofinf offers you service in a totally different aspect. You can now access the server where you will find all the required software already installed. All you have to do is add your projects, which you would have already done and rendered before using the service. You can also prepare and edit all programs based on your needs. We also took into consideration choosing the latest and fastest visual means of remote controlling using the Remote Desktop protocol which is supported by numerous operating systems like (windows - Linux - Mac) and others virtually or TeamViewer and VNC optionally.
- 24/7 Technical support
Dimofinf has a strong and expert team and technical support; this is based on most of our clients' testimonials. We offer you 24/7 support, 365 days a year and we guarantee a response within less than 10 minutes.
- Build your own requirements
The service was done in many different ways to meet the demands of different categories and you can choose between a selection of different packages and ask for them based on your needs like the processor type, required number of cores, number of hours and the time for receiving and activating the service. We also provide advanced solutions for companies and the possibility of rendering over several servers simultaneously.
- Competitive prices
Dimofinf always works on providing the best services for the lowest prices thus making our services features and cost a strong competition within the local and international markets.

What is the technical support provided for the service?

We offer all needed support for operating the server correctly and efficiently; this includes, updates, hardware maintenance, software and communication networks. We also provide support for installed design programs requirements activation.
Please note that we don't offer any technical support for processing itself or check problems related to designing.

What kind of hardware do you use?

Dimofinf offers you a selection of server hardware as we always aspire to providing you with the best and latest hardware technology.
We also provide EVER - HP- DELL servers and Intel - AMD processors.

Are there minimum requirements to reach the servers?

Control is mainly done through Remote Desktop this means you need to have an operating system that supports communication through this protocol such as (Windows - Linux - Mac), in addition to a stable and suitable internet connection so that you can quickly and easily control that.

Can I control the programs?

Yes, you can do all required modifications on the program through the server.

Do you determine or calculate cost based on the number of Frames?

We don't determine, you are allowed to full control the program just as if you are sitting directly in front of your device without any determination of the number of Frames or any other restrains.

How does your system calculate cost?

Dimofinf calculates the cost based on:
- Processor model
- Number of cores
- Subscription hours

What advice can you give me for better processing?

For best use of our services please make sure of the following:
- No problems within the project file which may stop the rendering operation on the server. So, it is better to do the rendering on one of the local devices first for a minute, to make sure that the rendering operation will be done in the same way and without facing any difficulties on the server.
- Storing all required settings for the rendering operation within the project file instead of reassigning them on the server; for example, cameras settings.
- If you are using any materials in the project like 'Evermotion', save the project in the form of 'Archive' so that you wouldn't lose any materials, that weren't installed before on the server, during the rendering.

What are the methods of controlling the service?

Unlike many other service providers, Dimofinf offers you service in a totally different aspect. You can now access the server where you will find all the required software already installed. All you have to do is add your projects, which you would have already done and processed before using the service. You can also prepare and edit all programs based on your needs.
We also took into consideration choosing the latest and fastest visual means of remote controlling using the Remote Desktop protocol which is supported by numerous operating systems like (windows - Linux - Mac) and others by default or TeamViewer and VNC optionally.

What are the supported designing programs?

Dimofinf supports the following designing programs:
- AutoDesk 3dsMax
- Cinema 4D

What are the supported plugins for designing program?

Dimofinf supports the following plugins for designing programs:
AutoDesk 3dsMax
- Vray

Cinema 4D
- Vray

Dimofinf doesn't support installing and maintaining any additional plugins. But, it's allowed for our customers to install the required plugins.