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E-Center

One of the interactive sections in Dimofinf CMS is The E-Center Section, it allows the site manager to interact with the visitors and receive the messages they send using a special form in the site.

What makes Dimofinf CMS different is that the site manager will follow visitors’ messages and receive their reply to him/her through the control panel not through his/her own email address.

  • The visitor can access the sending form from the left menu.

There is an option in the left menu called ”Contact Us” also there is an icon labeled “Contact Us” in the header.

A form will be displayed, the visitor should fill out the form with suitable data as follows:

  1. Name: The sender name.
  2. Email: The sender email address.
  3. Subject: The message title.
  4. Message: The message content.
  5. Attachment: The visitor can attach a file (this is optional).
  6. Image Verification: The visitor should type the code displayed in the image to the right.

Then press “Submit

 

  • The site manager can access the messages from the path:

E-Center > Inbox

Press the message subject to display all the messages with the following details:

  1. Subject: The message subject added by the visitor.
  2. Name: The sender name added by the visitor.
  3. Replies: The number of replies to the message.
  4. Date: The send date.
  5. Status: Show whether the message was read or not, it is a square icon, its default color is green means that the message is unread (New Message), its color changes after reading.

Below each message 4 icons will be displayed which are:

  1. Reply to Sender: A form will appear contains the following data:
  • To: It will display the email you are replying to.

  • Priority Level: You can set the priority of the message to: Urgent, Very Important, Important, Normal and Unimportant.

  • Message: The content of the reply.

  • Track Email: Requesting a read receipt from the visitor, if the visitor read the message the icon form will change to read.

  • Attachment: You can add one or more attachment by pressing “Choose File” and choose the file from your machine, if you want to attach more files press “More” (This is optional).

Then press “Send Email

  1. Convert to News: You can add the message to one of the news sections in your site, when you press this button the form for adding news will be displayed, fill in its fields (This is explained in adding news).
  2. Convert to Article: You can add the message to one of the articles sections in your site, when you press this button the form for adding an article will be displayed, fill in its fields (This is explained in adding articles).
  3. Delete: The message will be permanently deleted, also you can delete it from the path:

E-Center > Inbox

All the messages will be displayed select the ones you want to delete then press

Delete Selected

 

  • To search for a specific message follow the path:

E-Center > Search

A form will be displayed which contains:

  1. Search Word: Type the word you want to search for.
  2. Search In: Choose where to search, there are many choices available:
  • Subject: Search in the message subject.
  • Messages: Search in the messages sent by the visitors.
  • Name: Search in the sender name.
  • Email Address: Search in the sender email address.
  • Replies: Search in the replies sent by the site manager.

Choose one option then press “Search

 

  • To send a message from Mail Center to certain member follow the path:

 

E-Center > New E-mail

 

A form will be displayed, fill out the form with suitable data as follows:

  1. Email Address: The email address of the receiver.
  2. Subject: The message title.
  3. Priority Level: Message priority: Urgent, Very Important, Important, Normal and Unimportant.
  4. Message: The message content.
  5. Attachment: You can add one or more attachments by pressing “Choose File” button then choose the file from your machine, if you want to add more files press “More” (This is optional).

Then press “Send Email

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