Knowledgebase



 Categories





 Currency Converter


  • Currency
  • US$ Amount

What is included in your support?



 

What is included in your support?

  • Install/uninstall client program, set the server to be compatible with the client program if possible.

  • Server linking and determining the partitions to be backed up and any other settings.

  • Helping the customer with restore operation in emergency cases.

  • Updating the client program and what follows during the subscription period (might need providing the server manager data)

  • Provide advices and directions to guarantee best possible usage, technical support does not include anything outside DimofinfBS service scope.


Was this answer helpful?

Add to Favourites Add to Favourites    Print this Article Print this Article

Also Read

Does the service consume a lot of bandwidth? (Views: 6112)

  Does the service consume a lot of bandwidth? This depend on the data size that...


What is the number of servers that I can backup? (Views: 7495)

What is the number of servers that I can backup?  When you subscribe to Dimofinf...


In case I reserved a server for backup purposes and I added MySQL add-on license? (Views: 5766)

  In case I reserved a server for backup purposes and I added MySQL add-on license,...


How can I login to the backup control panel? (Views: 6190)

  How can I login to the backup control panel? You can login to the control panel...


What are the supported Operating Systems? (Views: 6009)

What are the supported Operating Systems? DimofinfBS works using Client/Server model, so...



Online