What is included in your support
What is included in your support?
Backup server preparation
Adding the servers required to be backed up
Install/uninstall client program, set the server to be compatible with the client program if possible.
Server linking and determining the partitions to be backed up and any other settings.
Helping the customer with restore operation in emergency cases.
Updating the client program and what follows during the subscription period (might need providing the server manager data)
Provide advices and directions to guarantee best possible usage, technical support does not include anything outside DimofinfBS service scope.
How can I schedule a backup? You can schedule a backup by creating a...
My server is from another provider, can I use the service? Sure, all you...
Can the sites hosted on the server control the backup? In case of the...
Can I link more than one server using only one backup plan? Sorry, this cannot...
My server had been hacked, will the intruder be able to access the backup? No, the...