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How to cancel a service?



 

  •  Login to your Control Panel in our site with your email and password
  • A new menu with title Client Area will be displayed on the left side of the page From it choose My Services
  • The list of your subscribed services will be displayed including the service you want to cancel, please press View Details
    icon besides it
  • Please follow the path:

Dimofinf Home > Client Area > MY Services > Product Details

  • At the bottom of the page you will see Cancellation Request, press it whenever you want to cancel the service.
  • You will be redirected to a new page which includes a field to type in the cancellation reason, and an option to choose whether to

- cancel the service immediately

- or at the end of the subscription period

 

Important Note:

The service will be renewed automatically at the end of your subscription period, and your balance will be charged, if there is no sufficient balance, an invoice will be issued with the rest of the required amount of money

So, in case you don’t want to renew the service please request its cancellation as shown in the tutorial specially if you have money in your account, since we will not be able to make refund.


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